At Sepak 888, your privacy is more than a legal obligation — it is a core value we take seriously. This document transparently explains how we collect, use, and protect your personal information as a member of our platform.
Six core principles that underpin Sepak 888's Privacy Policy and ensure your information always remains in safe hands.
Welcome to the Privacy Policy Sepak 888, a digital entertainment platform operating at https://sepak888.click. This document transparently and comprehensively explains how Sepak 888 collects, processes, stores, and protects the personal information you provide to us when registering an account, using our services, or interacting with our platform in any way.
This Privacy Policy has been drafted with reference to the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and forms part of Terms & Conditions Sepak 888 which should be read together. By using our platform, you acknowledge that you have read, understood, and agreed to the provisions of this privacy policy.
This Privacy Policy applies to all services offered by Sepak 888 including slots, live casino, roulette, poker, Sports Betting, virtual sports, jackpots, VIP programmes, promotions, and all communication channels such as email, live chat, and WhatsApp.
Sepak 888 collects your personal information through several means depending on how you interact with our platform. The categories of data we collect are as follows:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Registration forms, profile updates |
| Financial Data | Bank account numbers, e-wallet details (TNG, DuitNow, GrabPay) | Deposit and withdrawal processing |
| Transaction Data | Deposit, withdrawal, betting, and winnings history | Gaming activity on the platform |
| Technical Data | IP address, device type, web browser, operating system | Automatic server logs |
| Usage Data | Games played, session duration, visit frequency | Automatic platform analytics |
| Communication Data | Live chat records, emails, support tickets | Customer support interactions |
We may also receive information about you from legitimate third parties, such as identity verification service providers, as part of the KYC process required by law.
The personal data we collect is used exclusively for the following legitimate and stated purposes. Sepak 888 does not use your data for any purpose unrelated to the provision of platform services:
Sepak 888 processes your personal data on one or more lawful legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA 2010):
Sepak 888 affirms that we do not sell your personal data to any third party. However, in the course of normal business operations, we may share your data with selected third parties in the following circumstances:
All third parties with whom we share data are bound by strict data processing agreements and are required to maintain data security standards no less rigorous than those we uphold at Sepak 888.
Sepak 888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While we take reasonable steps to protect your data, no system can guarantee absolute 100% security. If you suspect your account has been compromised, please contact our support team immediately via live chat or email at support@sepak888.click.
Sepak 888 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For further guidance on managing cookies, refer to your web browser settings.
In certain circumstances, your personal data may be transferred to and processed in countries other than Malaysia — for example, when our game software providers or server infrastructure operate from overseas. In such cases, Sepak 888 will ensure that:
Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010), you have the following rights regarding your personal data held by Sepak 888:
To exercise any of the above rights, please send a written request to us at support@sepak888.click with the subject line "Privacy Rights Request". We will process your request within 30 calendar days from the date of receipt.
Sepak 888 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. General data retention guidelines are as follows:
Platform Sepak 888 is exclusively for individuals aged 18 years and above only. We do not knowingly collect or process personal data of children or individuals under the age of 18. Should we discover that data belonging to a person under 18 has been collected inadvertently, we will promptly delete that data and close the account in question.
If you believe that your underage child or dependent has registered on this platform, please contact us immediately at support@sepak888.click so that we may take the appropriate action.
Sepak 888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or changes to the services we offer. You will be notified of any material amendments via your registered email or through a notice prominently displayed on the platform's homepage.
The date of the latest update will always be displayed at the top of this document. It is your responsibility to review this policy periodically. Continued use of the Sepak 888 platform after any amendments are published will be deemed as your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact Sepak 888's Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 10 working days. For other general enquiries, you may visit the FAQ us or read Terms & Conditions us for further information.
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Department of Personal Data Protection, Ministry of Communications Malaysia.